Former Zappos CEO & Visionary, 1973-2020
It is with very heavy hearts that we are sharing some very sad news with all of you, as we have learned that Tony passed away earlier today (11-27-20).
Though Tony retired this past summer, we know what a tremendous impact he has had on both Zappos and on Zapponians, as he has dedicated the past 20 years focusing on the success of both the company and our employees.
At Zappos.com, our purpose is simple: to live and deliver WOW.
Twenty years ago, we began as a small online retailer that only sold shoes.
Today, we still sell shoes — as well as clothing, handbags, accessories, and more.
That "more" is providing the very best customer service, customer experience, and company culture.
We aim to inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, vendors, shareholders, and the community in a long-term, sustainable way.
Clothing: Shop Clothes, Shipped Free
Jersey Rib Sleeve Wrap
£9.60 (20% OFF)
Back Country Cardigan
£8.00 (20% OFF)
Judith Hooded Cardigan
£10.00 (44% OFF)
Who We Are
The year was 1999, and Nick Swinmurn was shopping at a San Francisco mall looking for a pair of brown Airwalk Desert Chukka boots.
One store had the right style, but not the right color. Another store had the right color, but not the right size. Searching for hours, Nick left empty-handed and frustrated.
At that moment, by identifying the gap between what customers needed and what online retail could accomplish, Nick decided to quit his day job and solve this problem himself.
The idea was simple in concept but not so simple in execution. Nick wanted to serve customers who resorted to catalogs and mail orders for the shoes they wanted but couldn’t find in their local stores. So, he launched ShoeSite.com, which soon changed to Zappos.com, an adaptation of “zapatos,” the Spanish word for shoes. With years of hard work, Zappos now carries thousands of footwear products to meet every need and occasion.